Payment & Cancellation Policy

In this document: ‘We’, ‘Our’ and ‘Us’ means Intergate Emigration Pty Ltd and Intergate Emigration GmbH and/or the licensed immigration adviser(s) employed by Us; whilst ‘You’ and ‘Your’ means the client(s) to whom we have agreed to provide the below services.

CONSULTATION FEE
‍
27. If for any reason You are unable to attend Your scheduled Immigration Consultation You can reschedule Your booking up to 24 hours prior to the scheduled time.

28. If You fail to reschedule or cancel Your appointment at least 24 hours in advance, Your appointment with Us will be forfeited.

CANCELLATION / RESCHEDULING
‍
22. The Consultation Fee is a fixed fee inclusive of VAT.

23. The Consultation Fee is to be paid via one of the available payment options (PayPal or Credit Card "Visa or Mastercard").

24. You will receive an invoice from Us for the payment of the consultation fee after Your scheduled appointment.

PAYMENTS AND REFUNDS
‍
25. Our consultation calls are €49 once-off.

26. We only offer refunds in exceptional circumstances and on a case-by-case basis.